In the context of the services it provides, particularly on the www.gospott.com Platform (hereinafter, the "Site"), the privacy of Users is a priority for Spott (hereinafter "Spott" or "We"). Users (also referred to as "Data Subjects" under applicable data protection legislation) are individuals who receive services from Spott as well as visitors to its Site.
Spott is committed to processing personal data with the utmost care and ensuring the highest level of protection in accordance with applicable legislation, particularly EU Regulation 2016/679 of 27 April 2016 concerning the protection of individuals regarding the processing of personal data and the free movement of such data (hereinafter, "GDPR").
This Policy applies exclusively to the processing of Personal Data conducted by Spott as the Data Controller, related to the Site or the provision of its services, to the extent that such processing is not governed by a specific contractual document.
In this Policy, the Data Controller of Personal Data processing is SPOTT BV, with its registered office located at Frederik Lintsstraat 57, 3000 Leuven, Belgium, BCE No. 1016.160.617.
Any questions or requests concerning Data Processing can be sent to the following email address: legal@gospott.com
| Purpose of collecting and processing personal data | Legal basis for processing Users' personal data |
|---|---|
| Managing relationships with Spott's prospects and clients | Spott's legitimate interest in collecting and processing data related to contact persons among its clients and prospects, including those filling out the Contact form on Spott’s Site. |
| Handling disputes and litigation (with clients and prospects) | Spott’s legitimate interest in collecting and processing data related to contact persons among its clients and prospects to manage a dispute or litigation with a client or prospect, and, if applicable, the necessity of executing the disputed contract. |
| Marketing and statistical studies | (e.g., sending newsletters, information about services and products, invitations to professional events, and requests for participation in satisfaction surveys) for clients and prospects - Spott’s legitimate interest in collecting and processing data related to contact persons among its clients and prospects to offer services and products, inform them of its activities, and evaluate their satisfaction. Consent is sometimes required by specific email marketing regulations. |
| Managing cookies on Spott’s Site | Spott’s legitimate interest in collecting and processing data related to visitors to Spott's Site (via cookies). Consent is sometimes required by specific cookie-related regulations. Additional information is provided in the Cookie Policy. |
To achieve the purposes listed in section 3 of this Policy, the following Personal Data is collected and processed by Spott:
Spott has established criteria for the retention period of Users' Personal Data. This duration varies depending on specific purposes and may be extended based on legal obligations to retain certain data.
If a contract exists between the User and Spott, this period corresponds to the duration of said contract, plus any potentially applicable limitation period.
In general, Personal Data is not retained for longer than necessary for the specified purposes.
Spott aims to inform Users clearly about their rights concerning their Personal Data and make it simple to exercise these rights.
Here is a summary of these rights and how to exercise them.
Users can request a copy of their Personal Data held in Spott’s systems and the following information:
To exercise their right of access, Users are asked to contact Spott by email at legal@gospott.com, with the subject “Right of Access: Personal Data,” and attach a copy of their ID card. Unless otherwise specified, Users will receive a free electronic copy of their data within one month, extended to two months for complex requests.
Users may also send their requests by postal mail to: SPOTT BV, Frederik Lintsstraat 57, 3000 Leuven, Belgium. If submitted by mail, the request must be signed, accompanied by a copy of the User’s ID card, and include the address for the response. Users will receive a reply within one month, extended to two months if necessary.
Users may request Spott to correct and/or update their Personal Data.
To exercise this right, Users should contact Spott by email at legal@gospott.com, with the subject “Right to Rectification: Personal Data,” and attach a copy of their ID card.
Alternatively, requests may be sent by post to the address mentioned above, including the reason for correction, the information to be modified, and any supporting documentation, if applicable.
Spott will respond within one month of receiving the request, extended to two months for complex inquiries.
Users may request Spott to delete Personal Data under the following conditions:
However, the right to erasure is not absolute. Spott may deny requests if they conflict with other important rights or values, such as freedom of expression, legal obligations, or public interest.
To exercise this right, Users should send an email to legal@gospott.com, with the subject "Right to Erasure: Personal Data," and attach a copy of their ID card.
Alternatively, this request can be mailed to Spott’s address as previously provided.
Users have the right to object to the processing of their Personal Data if, for a personal reason, they consider a specific processing activity infringes their privacy and causes undue harm.
Users may also object to the use of their Personal Data for marketing purposes, particularly email advertising. Marketing emails or newsletters will include an opt-out link to unsubscribe from promotional information.
Users may exercise this right by emailing Spott with “Right to Object: Personal Data” as the subject and attaching a copy of their ID card.
When Users have consented to processing, they may withdraw consent at any time. Withdrawal does not affect the legality of prior processing based on consent.
To withdraw consent, Users can email Spott with the subject "Withdrawal of Consent" or click the unsubscribe link in any Spott email.
Personal Data processed within the EEA is subject to the same level of protection. Spott only uses servers within the EEA and does not transfer data outside the EEA.
For questions or complaints regarding this Policy, contact Spott by email at legal@gospott.com or by mail at the address provided.
Complaints about data protection issues can also be filed with the Belgian Data Protection Authority:
